Movement Seeks Reports on Alleged LAPO Microfinance Bank Complaints

A consumer advocacy movement is asking customers to report complaints involving banks, particularly LAPO Microfinance Bank. The post provides a WhatsApp reporting line: 07053335337. It asks people to include their name, bank and branch, what happened, the date, and any supporting evidence. Do not share your ATM PIN, BVN, or account password. A sample complaint about LAPO’s 9th Mile branch alleges that a customer was not given loan documents, that ₦126,500 in fees was unaccounted for, and that the customer faced compulsory monthly savings and harassment of a guarantor. These are allegations that have not been investigated or proven. The movement says it plans to compile reports for the CBN, FCCPC, and other relevant regulators. It advises complainants to keep receipts, messages, and call records, and to submit complaints to the regulators for investigation.

Use The App To Win ₦1m

Stories are shared by community members. This article does not represent the official view of NaijaWorld — the author is solely responsible for its content.