How Nigerian Business Owners Can Politely Follow Up on Overdue Client Payments
I have completed small jobs and stayed silent for weeks because I felt shy about asking for payment. But following up is not begging. If I delivered the agreed work, I have every right to ask for my money professionally. I try to follow up early: send a friendly reminder before the due date, a neutral message on the due date, and a firmer request once payment is overdue. My first message should assume good faith and ask whether the client needs anything to process the invoice. If there is still no response, I state the number of days overdue and request a clear payment date. A calm phone call can work better than several messages. For a large or long-overdue debt, I can send a final written notice, involve a senior contact, or consider mediation or legal options. Going forward, deposits, written payment terms and milestone payments can prevent this kind of wahala. What polite but effective payment-follow-up methods have worked for other business owners?
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