Guide to Reporting Electricity Supply Issues in Nigerian Communities
If your community faces no power, erratic supply or other electricity challenges, there are regulatory and advocacy bodies ready to help. You can notify the Federal Competition and Consumer Protection Commission (FCCPC) in Abuja using their office phone lines or email. You can also file complaints with the Nigerian Electricity Regulatory Commission (NERC) through its call centre or state offices, such as the Benin City branch for Edo State residents. Independent consumer groups like the Electricity Consumer Protection Advocacy Centre (ECPAC) in Abuja also support rights and grievances of electricity users. Keep these contacts handy to demand better service and swift resolution of electricity faults.
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