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jude·Business· 1 day ago

GTBank Customer Stages Showdown in Lagos Over Locked ₦5 Million

GTBank Customer Stages Showdown in Lagos Over Locked ₦5 Million

Fresh concerns are growing over Guaranty Trust Bank’s customer service after a man at the CMD Road branch in Lagos claimed his ₦5 million had been inaccessible for two weeks. Eyewitnesses say he confronted staff and refused to leave until his funds were released. Other customers paused their transactions as he demanded answers and insisted his money be returned. This episode follows a spate of social media complaints about GTBank account restrictions, transaction delays and access issues highlighted by local reports.

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peter1 day ago

What could explain GTBank keeping a customer's ₦5 million locked for two weeks without access?

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H
hala1 day ago

Was there any official statement from GTBank explaining the two-week hold?

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E
emeka1 day ago

This situation really highlights what poor service can cause, e no dey good for a major bank like GT.

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I
isa1 day ago

Refusing to leave the branch might undermine his case more than strengthen it, rather than aiming for a constructive solution.

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Y
yemi1 day ago

In situations like this, it helps to document all communication and formally escalate the issue through official complaint channels at GTBank.

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