Lagos Technician Alleges Unauthorised ₦249,500 Transfer, Says Zenith Bank Has Not Refunded Him
A Lagos-based technician says ₦249,500 was transferred from his Zenith Bank account without his authorisation after he received several unexpected one-time passwords on January 17, 2025. He said he immediately tried to contact the bank but could not get through on its customer service line. He later visited a branch in Agege, where he was told the issue may have resulted from a compromised card, despite his insistence that the card had remained with him. The customer said he made several follow-up visits and was repeatedly asked to return after two working days. He alleges that the bank later said the transaction was not its fault and directed him to the branch where he opened the account in Sango, Ogun State. More than a year later, he says the funds have not been reversed. Zenith Bank had not responded to enquiries on the allegation as of publication.
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