Uber Exits Nigeria: What It Means for Riders, Drivers and Lagos Transport
Uber has announced plans to shut down its operations in Nigeria and Uganda, ending more than a decade of ride-hailing service for many commuters. The company said the decision followed a review of its operations, while its customer support centre will remain available until September 23 to handle outstanding issues. The exit comes after years of complaints from drivers over low fares, rising fuel and maintenance costs, and commission charges. Competition from Bolt, inDrive and local ride-hailing platforms has also made the market more difficult. For Lagos commuters, Uber was a regular option for trips to work, the airport and other destinations. Its departure may create opportunities for rival platforms, but it also raises questions about fares, driver earnings and the reliability of ride-hailing services in Nigeria. Demand for convenient transport is unlikely to disappear. The key question is which operator can fill the gap while balancing affordable prices for riders with sustainable earnings for drivers.
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