Loan Officer’s Plea to Defaulters Sparks Reactions Online
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A video circulating online shows a loan company employee pleading with borrowers to repay their outstanding loans. Rather than the aggressive collection tactics many Nigerians associate with loan apps, the worker appears exhausted as she appeals to defaulters to make payment. The clip has drawn laughter and sympathy over the pressure faced by staff expected to recover unpaid loans. It also highlights the other side of Nigeria’s digital lending industry: workers caught between repayment targets and customers who may be unable or unwilling to pay.
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