Abuja Mother Says ₦2.587m Was Drained From Her and Her Daughter’s GTBank Accounts

An Abuja woman identified as Adepegba says ₦2.507 million was transferred from her daughter’s Child Saver’s Account in four transactions on October 8, leaving less than ₦2,000. She says she received no debit alerts and reported the transactions to GTBank the following day. The bank reportedly attributed them to compromised login credentials, which she disputes. Adepegba says another ₦80,000 was taken from her personal account on November 1, bringing her reported losses to ₦2.587 million. She says her phone, SIM card and ATM card remained with her, and that she did not share her banking details or receive any one-time password requests. She is asking the bank to refund the money and investigate the fraud. GTBank’s parent company said the incidents had been investigated and that feedback was given to the customer. Its communication officer said the compromise came from the customer’s side, while also expressing sympathy and offering to follow up on the second incident. The report also notes that customers can escalate unresolved complaints to the Central Bank of Nigeria.

Use The App To Win ₦1m

Stories are shared by community members. This article does not represent the official view of NaijaWorld — the author is solely responsible for its content.