Ecobank Seeks Chinese-Speaking Customer Liaison Officer in Lagos

Ecobank is recruiting a Chinese-speaking Customer Liaison Officer for its Victoria Island office in Lagos. The role involves managing relationships with Chinese-speaking customers, responding to enquiries and complaints, and providing interpretation and translation support during correspondence, meetings and onboarding. The successful candidate will also support customer acquisition, maintain prospect records, ensure compliance with KYC, AML/CFT and data-protection requirements, and share insights on customers’ banking needs. Applicants should have a bachelor’s degree, professional Chinese-language interpretation and translation skills, and strong customer relationship management and communication abilities.

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