UBA Staff Altered My Account Name Without Consent After Foreign Deposit

In 2018, I opened a UBA account at College Road, Lagos, and provided my email for regular updates. Early that year, a foreign credit hit my account and my ATM confirmed the balance. At the branch, staff accessed my details, questioned me, confiscated my unactivated Mastercard and told me to visit my home branch. Later, UBA changed my account name in their system without my signature or written approval. They never contacted me or my two next-of-kin as required by CBN guidelines. Key transactions from April–May 2018 disappeared from my official PDF statement. I also have evidence a former UBA employee created an alias similar to mine linked to my account without my knowledge.

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