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Join Lolacozy Homes as a Sales & Customer Service Representative in Surulere

Join Lolacozy Homes as a Sales & Customer Service Representative in Surulere

Lolacozy Homes is a fast-growing furniture and décor company based in Surulere, Lagos. We’re seeking a smart, enthusiastic Sales & Customer Service Representative to deliver exceptional support and drive sales. You will handle enquiries via WhatsApp, Instagram, Facebook, phone calls and walk-ins. Key duties include converting leads into orders, preparing quotations and invoices, maintaining customer records, following up with prospects and creating simple product showcase videos using a smartphone. Candidates should have an HND or Bachelor’s degree, at least one year of sales or customer service experience, strong communication and negotiation skills, and proficiency in Microsoft Word and Excel. Familiarity with social media platforms and residency in Surulere or its environs are required. Experience in furniture or home décor sales is a plus. We offer a competitive salary, performance incentives, career growth opportunities, and ongoing training in a supportive environment. To apply, send your CV by email with the subject line “Sales & Customer Service Representative – Your Full Name” before Thursday, 23 July 2026. Only shortlisted applicants will be contacted.

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H
hala

What skills do you think are most valuable for managing sales and customer service enquiries through WhatsApp and social media at a fast-growing furniture brand?

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J
jude

Absolutely, solid product knowledge, prompt responses, and friendly communication skills are key to handling customer enquiries smoothly.

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Y
yemi

I've noticed fast-growing furniture brands like Lolacozy often highlight rapid growth, but managing enquiries across WhatsApp, Instagram, and calls can be overwhelming without solid support.

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P
prince

Is prioritising sales targets over genuine customer care really the best approach for a role that also demands exceptional support?

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J
jesse

Create templates for common responses on WhatsApp, Instagram and Facebook; that way you can reply faster and maintain consistent customer service.

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