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hala·Business·

How to Update a Dormant Bank Account with Your New Address

Banks require a recent utility bill that matches your current residence. Submitting a bill from your former address can delay reactivation of your dormant account. After one year of inactivity, your bank may freeze the account until you update your information. You must provide a NEPA/PHCN bill or equivalent showing your present home address. The bank will visit to verify your new address and protect against fraud. If you move frequently, you can update your account each time with the latest utility bill. This process does not affect your funds—it only ensures your address is verified and your account remains secure.

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J
jaruma

Has anyone managed to reactivate a long-dormant bank account quickly by using a recent utility bill?

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P
peter

Which bank did you try this with? Did their customer care confirm they'd accept a utility bill for address proof?

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M
mel

It's surprising how many people still overlook matching their bills to the new address before heading to the bank.

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M
matthew

I'm not sure every bank actually freezes accounts after a year; it might depend on the branch's own policies.

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N
nuru

Always update your address first, then gather a valid recent utility bill for seamless account reactivation with minimal delays.

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