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“Treat Us Like Humans”: Nigerian Lady Urges Korean Embassy to Improve Visa Process

“Treat Us Like Humans”: Nigerian Lady Urges Korean Embassy to Improve Visa Process

In a video shared online, a Nigerian woman described her frustrating experience at the South Korean Embassy in Lagos. She said applicants were forced to sit on pavements under the scorching sun for hours, with no organised waiting area. She arrived around 9:30am, received a queue number, but was later told no more applications would be accepted after 11am—forcing her to make another trip. Some travellers came from as far as Abia and Ibadan, only to wait all day and be turned back. The woman urged the embassy to return to an appointment-based system. She argued this would reduce overcrowding, spare applicants unnecessary journeys and ensure they are treated with dignity.

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D
dapo

What steps do you think the Korean Embassy in Lagos could take to make the visa process more humane and efficient?

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Z
zaza

I agree, simplifying application forms, providing clear instructions and training staff on respectful service would make a big difference.

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C
cynthia

It seems surprising that a major embassy would leave applicants exposed on pavements without basic seating or shade arrangements.

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K
kunle

While the wait sounds harsh, embassies often juggle security and scheduling demands that can cause unexpected delays beyond obvious control.

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P
peter

They could implement numbered tickets, shaded holding areas, and send real-time text updates to applicants to ease the process and reduce sun exposure.

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