Senior Operations Manager – Lead Restaurant Operations & Drive Growth
Role Overview As Senior Operations Manager at a busy restaurant, you will ensure smooth front- and back-of-house operations. You’ll lead staff, uphold high customer service standards, and drive financial performance. Key Responsibilities • Hire, train, and supervise team members for productivity and service excellence • Manage daily schedules, inventory control, and quality assurance checks • Resolve customer inquiries and complaints to maintain satisfaction • Monitor budgets, control costs, and analyze sales data to maximize profitability • Enforce health, safety, and sanitation regulations • Collaborate on marketing initiatives to boost traffic and revenue • Coordinate with suppliers to secure timely, cost-effective deliveries Qualifications • HND or BSc in a relevant field • Proven experience in restaurant management or a similar role • Strong leadership, organizational, and communication skills • Financial management proficiency, including budgeting and cost control • Familiarity with industry health and safety standards • Ability to thrive in a fast-paced environment and adapt to shifting priorities To apply, send your CV via email to the restaurant’s recruitment team.
Use The App To Win ₦1m
Stories are shared by community members. This article does not represent the official view of NaijaWorld — the author is solely responsible for its content.