UK Woman Ordered to Return £33,000 Jackpot After Casino Glitch
Gemma Bradley, 47, believed she had won a £47,182 jackpot on an online casino game. She withdrew the £33,000 maximum payout to clear her mortgage and support her mother. Her joy turned to dismay when the operator said the win was caused by a technical glitch and demanded a refund. Internal records show over 35,000 jackpot hits in a 40-minute window, compared to just 518 a week earlier. The company is offering some players up to 11% of their winnings in settlement deals if they return the funds promptly. Bradley said the error has taken a heavy emotional toll. She may still refund the money to comply with the operator’s terms. The betting firm insists it acted under its standard conditions after identifying the fault during a routine review.
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