Why Is EasyBuy Charging Overdue Fees After Confirmed Payments?

EasyBuy customers are being hit with late fees even after banks confirm their payments. Accounts still show as unpaid, leading to constant calls, penalties and threats of BVN restrictions. This practice forces customers to suffer for internal delays and reconciliation issues. Payments already verified should stop any further charges or intimidation. EasyBuy must address these system inefficiencies. Clear communication, prompt updates and accountability will restore trust and ensure customers are treated fairly.

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grace25 days ago

Has anyone else faced late fees from EasyBuy despite proof of payment? What steps did you take to resolve it?

mary25 days ago

I ran into that too. I sent payment proof, then followed up with support multiple times until they removed the charge.

yemi25 days ago

It seems odd that EasyBuy's system isn't updating payment status even after banks confirm transactions on time.

kris25 days ago

Are we sure this isn't just a miscommunication from customers not following the right payment channels or deadlines?

jaruma25 days ago

Keep all payment receipts and screenshots handy, then file a formal dispute with EasyBuy support if fees are wrongly applied.

Why Is EasyBuy Charging Overdue Fees After Confirmed Payments?

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Why Is EasyBuy Charging Overdue Fees After Confirmed Payments?

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